Connecting You to Trusted Mental Health and Addiction Treatment.

Terms and Conditions of Use

Please take a moment to carefully read these terms and conditions before using this website.
Updated: Janurary 1st, 2026

This website is operated by SoberSteps.org (“we,” “us,” or “our”). By accessing and/or using SoberSteps.org (“Site”), you agree to comply with and accept these Terms and Conditions (“Terms”). Additionally, the SoberSteps.org Privacy Policy (“Privacy Policy”) and any other applicable operational rules, policies, and supplemental terms that may be published from time to time are expressly incorporated into this agreement by reference (collectively referred to as the “Agreement”). We urge you to review the following terms of the Agreement carefully. If you do not fully agree with the Agreement, you are expressly prohibited from using or accessing the Site in any form.

IMPORTANT: These Terms and Conditions include a binding individual arbitration provision in Paragraph 12 that affects your rights to pursue legal action under this Agreement.

1. No Medical Advice

The content provided on this Site is informational in nature and does not constitute medical, psychiatric, or professional advice. The materials on the Site, including text, graphics, images, information from our licensors, and contributions from other users (collectively referred to as “Content”), are intended for educational purposes only. They should not be considered a substitute for professional medical guidance, diagnosis, or treatment. We strongly advise you to seek the advice of your physician or other qualified health providers if you have any questions regarding a medical condition. Never disregard or delay seeking professional medical advice based on something you have read on this Site! If you suspect you may have a medical emergency, please contact your doctor or call 911 immediately. Any reliance on information provided by us, our employees, advertisers, or other users of the Site is strictly at your own risk, and we hereby disclaim any liability for such reliance.

2. Eligibility

The Site is intended solely for individuals who are legally able to enter into binding contracts under applicable law. It is not designed for use by individuals under the age of eighteen (18). If you are under eighteen, you do not have permission to use or access the Site.

3. Your Acceptance of the Agreement

By using the Site, you agree to comply with the terms and conditions outlined in this Agreement. This Agreement constitutes the complete and exclusive agreement between you and us regarding your use of the Site, superseding any prior agreements, representations, or understandings. We reserve the right to modify this Agreement at our discretion without prior notice; however, any changes to the arbitration provisions or class action prohibitions will not apply to disputes arising before the amendments. The most current version will be posted on the Site, and we encourage you to review it before using the Site. Your continued use of the Site indicates your acceptance of the updated terms in effect at that time, except for disputes arising prior to any amendment, which will be governed by the provisions in effect at the time of the dispute. Please check this page regularly for updates.

4. Your Affirmative Representations

When you use the Site, you represent that:

  • (a) the information you provide is accurate and truthful;
  • (b) you will update your contact details if they change;
  • (c) your use of the Site and any services accessed does not violate any applicable laws or regulations;
  • (d) you are at least eighteen (18) years of age; and
  • (e) you will adhere to the rules of online conduct outlined in Section 6 below.

5. Rules Governing Site Content and Use; Your Representations

This Site may provide access to information, including articles and news about substance abuse conditions and treatments. By using the Site, you acknowledge and agree that:

  • (a) we do not guarantee the qualifications, quality, or suitability of any healthcare provider listed on the Site;
  • (b) we do not offer any form of healthcare, medical advice, or services;
  • (c) your decision to contact or seek services from any individual or facility mentioned on the Site is entirely your own and should be based on your own research, not on information from this Site;
  • (d) the information posted by other users may not be reliable and could be influenced by personal biases or relationships, impacting its objectivity;
  • (e) you will not use the Site for any unauthorized purposes, such as collecting usernames or email addresses for unsolicited communications, or engaging in unauthorized framing or linking;
  • (f) you will not install or promote spyware, malware, or any other harmful code;
  • (g) you will not interfere with the Site’s operations or create undue burdens on the Site or its services, including hacking or sending unsolicited communications.

The Site may contain information that some users may find explicit or offensive, erroneous, or outdated. Your personal information is governed by our Privacy Policy, which can be reviewed here.

If the Site includes features that allow users to upload content (such as blogs, message boards, or reviews), you agree not to submit any content that infringes on the rights of any individual or entity. By submitting content, you acknowledge that it is non-confidential. If you submit any business-related information or ideas, you grant us a royalty-free, perpetual, irrevocable license to use, modify, and distribute that content in any medium.

6. User Submissions – Media Files

If the Site allows you to upload media (photos, videos, audio), you agree to only post media that you have created yourself or for which you have all necessary rights. You agree not to submit any media containing personally identifiable information or that violates any rights of others. Uploading media without permission from all individuals in the content is prohibited. You certify that you have obtained permission from all individuals appearing in your media for us to use it. You also agree not to upload any content that includes hate speech, abuse, obscenity, or anything that could violate laws. By uploading media, you grant us a perpetual, non-exclusive, royalty-free license to use that media.

7. Our Intellectual Property Rights

All Content on this Site, including trademarks, service marks, and logos (“Marks”), are owned by us or licensed to us and protected by copyright and intellectual property laws. You agree not to circumvent or interfere with security features of the Site or access it through unauthorized means. If you violate these Terms, your permission to use the Site is revoked, and you must destroy any copies of our Content.

8. Management of the Site and User Conduct

A. Site Management
We may monitor the Site for compliance with these Terms and may take action against anyone who violates them.

B. Right to Terminate Users
We reserve the right to deny access to any user for any reason, including breaches of this Agreement or applicable law.

C. Right to Disable the Site
We may temporarily or permanently disable or dismantle the Site at our discretion without notice.

D. Risk of Harm
Relying on information from this Site comes with risks. We recommend consulting healthcare professionals for medical concerns. The use of Site information is at your own risk, and we encourage caution when interacting with providers found through the Site.

9. Term and Survival

This Agreement remains in effect while you use the Site. Obligations that are meant to survive termination will remain effective after the Agreement ends.

10. Advertisements and Links

We may provide links to third-party websites; however, we do not endorse or take responsibility for their content. Your use of these sites is at your own risk.

11. Disputes with Providers

You are solely responsible for your interactions with any service providers listed on the Site. We are not liable for any disputes or adverse effects that may arise from these interactions.

12. Arbitration Agreement and Class Action Waiver

A. Scope of Arbitration
By entering into this Agreement, you agree to resolve disputes through binding arbitration, waiving your right to a jury trial or participation in a class action.

B. Exceptions
Either party may bring an individual action in small claims court. This provision does not cover disputes over intellectual property rights.

C. Arbitration Procedure
To initiate arbitration, send a written demand to us at Legal Dept., 400 Sycamore Dr. Calhoun, GA 30701. If we do not resolve the demand within 30 business days, arbitration may commence.

The arbitration will follow the American Arbitration Association’s rules and will take place in Broward County, Florida.

D. Arbitration Fees
You are responsible for your share of any arbitration fees.

E. Injunctive Relief
We may seek injunctive relief for any violations of our intellectual property rights.

F. Limitation Period
You must file a demand within one (1) year of the event giving rise to the demand, or you waive your right to pursue it.

G. Survival of Provisions
This arbitration agreement remains effective even after the Agreement is terminated.

H. Governing Law
This Agreement is governed by the laws of the State of Georgia, and you waive your right to a jury trial for any disputes arising from it.

13. Disclaimers

The Site and all associated information are provided “as is” and “as available” without any warranties. We do not guarantee specific results from using the Site, and we assume no liability for errors or inaccuracies.

14. Limited Liability

In no event shall we or our affiliates be liable for any indirect, consequential, or punitive damages arising from your use of the Site. Our total liability to you shall not exceed one hundred dollars ($100.00 USD).

15. Indemnity

You agree to indemnify us and our affiliates against any claims arising from your breach of these Terms.

16. Miscellaneous

A. Entire Agreement
This Agreement constitutes the complete understanding between you and us regarding the Site and supersedes any previous agreements.

B. Relationship of the Parties
No agency, partnership, or joint venture is created by this Agreement.

C. No Third-Party Beneficiaries
This Agreement only benefits you and us; there are no third-party beneficiaries.

D. Section Titles
Section titles are for convenience and have no legal effect.

E. Non-Waiver
Our failure to enforce any provision does not waive our right to enforce it later.

F. Severability
If any part of this Agreement is found to be unenforceable, the remaining provisions will continue in effect.

G. Assignment
You may not assign your rights under this Agreement; we may assign ours without conditions.

H. No Modification
No modifications are binding unless in writing and signed by our officers.

17. Contact Us

For questions regarding this Agreement or to request more information, please contact us at info@sobersteps.org

Where Do Calls Go?

For anyone seeking help for addiction for themselves or a loved one calls to Sober Steps are completely confidential and available 24/7.

Please note: any treatment center listed on our site that receives calls is a paid advertiser.

  • Calls to a specific treatment center’s listing will be connected directly to that center.

  • Calls to our general helpline will be answered by treatment providers, all of whom are paid advertisers.

By calling the helpline, you agree to our terms and conditions. These calls are free of charge and carry no obligation to enter treatment. Neither Sober Steps nor anyone answering your call receives a commission or fee based on your choice of treatment provider.

If you’d like to explore additional treatment options or connect with a specific rehab center, you can browse our top-rated listings, visit our homepage, or call us at (844) 491-5566. You may also contact us for further assistance.