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Privacy Policy

Effective Date: This Privacy Policy is effective as of and was last updated on Janurary 1st, 2026.

I. General Overview

This Privacy Policy (“Policy”) is intended to provide you with comprehensive information regarding the types of information that SoberSteps.org (“we,” “us,” or “our”) may gather or collect from you in connection with your use of our website, SoberSteps.org (referred to as the “Site”). This document outlines the conditions under which we utilize and disclose this information, as well as your rights related to that information. Please be aware that our practices may be subject to change at any time without prior notice. We strongly encourage you to bookmark this page and regularly review it to ensure you remain familiar with the most current version of our Privacy Policy. Any updates or modifications will take effect immediately upon being posted on this Site, and your continued use of the Site signifies your acceptance of these changes.

This Site is not designed for individuals under the age of 18. By using this Site or providing us with information, you consent to our collection, use, and sharing of information as described in this Policy. If you are under 18 years of age or do not agree with the terms outlined in this Privacy Policy, we kindly ask that you refrain from providing any information or utilizing the products or services offered on this Site.

Important Note: We are not classified as a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Consequently, the information you provide in connection with the Site or the services we offer does not qualify as protected health information under HIPAA regulations. Therefore, the additional privacy protections typically afforded to consumers under HIPAA do not apply to this Policy.

II. Information Relevant to California Residents

A. Tracking Technologies
We do not actively monitor “Do Not Track” (DNT) signals or similar mechanisms that allow users to exercise choice regarding the collection of personally identifiable information related to their online activities across various websites. Additionally, no third parties are permitted to collect personally identifiable information about your online activities when you visit our Site.

B. Privacy Rights
California residents who provide personal information for personal, family, or household purposes are entitled to two options:

  1. A detailed list outlining the categories of information shared and the entities to which such information was disclosed; or
  2. Notification of an opt-out mechanism that allows consumers to prevent their information from being shared with third parties. We have opted for the second option. If you wish to opt-out of having your information shared with third parties, please reach out to us at info@sobersteps.org.

In accordance with California Civil Code Section 1789.3, California residents have the right to file grievances and complaints with the California Department of Consumer Affairs at 400 R Street, STE 1080, Sacramento, CA 95814, or by phone at 916-445-1254 or 800-952-5210.

III. Information Collection, Use, and Disclosure

We collect two primary types of information from users: Non-Personally Identifying Information and Personally Identifying Information.

A. Non-Personally Identifying Information

  • Collection: Like most website operators, we automatically gather Non-Personally Identifying Information that your web browser may provide. This information can include your Internet Protocol (IP) address, the operating system and browser type you are using, and the pages you visit on our Site, including those immediately before and after your visit.
  • Cookies: A “Web Cookie” is a small data file that is stored on your computer. We may utilize cookies to track your interactions with the Site, enhance your user experience, and serve targeted advertisements based on your previous visits. If you prefer not to have cookies placed on your computer, you should configure your browser settings to refuse cookies before accessing our Site. Please be aware that refusing cookies may result in certain features of the Site not functioning as intended.

Use of Non-Personally Identifying Information: We analyze the Non-Personally Identifying Information we gather to better understand how users are interacting with our Site. By identifying patterns and trends in the usage data, we are able to enhance the design and functionality of the Site, ultimately improving your experience.

Disclosure of Non-Personally Identifying Information: Occasionally, we may release aggregated Non-Personally Identifying Information about our users, such as reports on trends in Site usage, without identifying individual users.

B. Personally Identifying Information

  1. Collection: When you register on our Site, you may be required to provide Personally Identifying Information, which could include your first and last name, email address, phone number(s), home address, and any other information necessary for completing your member health profile. You may also be asked to provide your age and gender. Furthermore, you may submit Personally Identifying Information when engaging with interactive features and services available on the Site, such as surveys, blogs, or quizzes.
  1. Use: Your Personally Identifying Information may be used for various purposes, including:
    • Sending order confirmations
    • Fulfilling your orders or member benefits
    • Providing product updates or warranty information
    • Responding to customer service inquiries
    • Managing your account
    • Sending newsletters and marketing communications
    • Conducting telemarketing
    • Addressing your questions and concerns
    • Enhancing our Site and marketing efforts
    • Conducting research and analysis
    • Delivering requested information, products, and services through our Site or other channels
    • Enabling participation in promotions and prize drawings
  1. Disclosure to Third Parties: We do not sell or share your Personally Identifying Information with third parties for marketing or promotional purposes. We will only disclose Personally Identifying Information if required by law, to protect our rights or those of others, or in connection with business transfers such as mergers or acquisitions.

IV. Limitations on Liability

You assume all risks associated with interactions with other users encountered through our Site. We advise you to exercise caution and use common sense while navigating the Site. Any disputes regarding privacy will be governed by this Privacy Policy and the terms of the Site. To the fullest extent permitted by law, our liability for any breach of this Policy shall be limited to the value of the transactions or services provided to you by the Site. We disclaim any other liability, including for incidental or consequential damages.

V. Additional Information

For any questions or concerns regarding this Privacy Policy, please contact us at info@sobersteps.org

Where Do Calls Go?

For anyone seeking help for addiction for themselves or a loved one calls to Sober Steps are completely confidential and available 24/7.

Please note: any treatment center listed on our site that receives calls is a paid advertiser.

  • Calls to a specific treatment center’s listing will be connected directly to that center.

  • Calls to our general helpline will be answered by treatment providers, all of whom are paid advertisers.

By calling the helpline, you agree to our terms and conditions. These calls are free of charge and carry no obligation to enter treatment. Neither Sober Steps nor anyone answering your call receives a commission or fee based on your choice of treatment provider.

If you’d like to explore additional treatment options or connect with a specific rehab center, you can browse our top-rated listings, visit our homepage, or call us at (844) 491-5566. You may also contact us for further assistance.