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Highmark Insurance: Coverage Options for Addiction Treatment

Understanding Your Plan for Recovery

Highmark is one of America’s largest Blue Cross Blue Shield-affiliated health insurers, serving approximately 7 million members across Pennsylvania, West Virginia, Delaware, and parts of New York. If you’re struggling with substance use disorder and have Highmark insurance, understanding your coverage is the first step toward recovery.

Quick Answer: Does Highmark Cover Addiction Treatment?

  • Yes, most Highmark plans cover addiction treatment as required by the Affordable Care Act (ACA)
  • Coverage includes: Medical detox, inpatient rehab, outpatient programs, therapy, and medication-assisted treatment (MAT)
  • What you need to do: Verify your specific plan benefits, check if providers are in-network, and understand your out-of-pocket costs
  • Get help now: Call our 24/7 confidential helpline at (844) 491-5566 for a free insurance verification

What Highmark Typically Covers

Treatment Type Usually Covered What to Know
Medical Detox Yes May require pre-authorization
Inpatient Rehab Yes Duration limits may apply
Outpatient Programs (PHP/IOP) Yes Often preferred by insurers
Individual Therapy Yes Part of essential health benefits
Medication-Assisted Treatment Yes Includes Suboxone and Methadone

Drug and alcohol addiction is a serious condition, but financial concerns shouldn’t block your path to recovery. Health insurance plans like Highmark are required by the ACA to cover treatment for substance use disorders as an essential health benefit.

Your Highmark plan likely covers multiple levels of care, from inpatient treatment to outpatient support. Specifics depend on your plan type (HMO, PPO, etc.) and tier (Bronze, Silver, Gold), but the core coverage is there.

You don’t have to steer this alone. At Sober Steps, we specialize in helping people understand their Highmark coverage and find the right treatment. We can guide you through the insurance verification process to help you access the care you need.

For immediate, confidential assistance with your Highmark benefits, call (844) 491-5566 anytime, day or night.

infographic showing the path from insurance verification to treatment admission, including steps: 1) Call helpline at (844) 491-5566, 2) Verify your Highmark benefits, 3) Find in-network providers, 4) Understand your out-of-pocket costs, 5) Get pre-authorization if needed, 6) Begin treatment with financial clarity - Highmark  infographic

What is Highmark? An Overview of Services and Reach

Highmark is a major nonprofit healthcare company and integrated delivery network based in Pittsburgh, Pennsylvania. It’s a comprehensive organization that blends health insurance with healthcare delivery. As an independent licensee of the Blue Cross Blue Shield Association, Highmark operates under the trusted Blue Cross and Blue Shield brand.

Our research shows that Highmark’s geographic reach primarily spans the Northeast and Mid-Atlantic United States, serving members in:

  • Pennsylvania
  • West Virginia
  • Delaware
  • New York

This broad footprint allows Highmark to serve a diverse population. Highmark, the US healthcare provider, is distinct from “HiMark,” a Canadian company in a different industry. Our focus here is solely on the US healthcare provider, Highmark.

map showing Highmark's service areas in the US - Highmark

Highmark’s Role in Healthcare

As an integrated delivery network, Highmark combines insurance plans with direct healthcare services, notably through its Allegheny Health Network. Its mission is “to create a remarkable health experience, freeing people to be their best.” The organization provides a wide array of services, including:

  • Health and dental insurance plans
  • Healthcare delivery
  • Population health management
  • Reinsurance and technology solutions

Highmark also actively engages in community initiatives, demonstrating a commitment to social responsibility alongside its core business.

Innovation and Member Tools

Highmark uses technology to improve the member experience. The My Highmark App is a one-stop solution for members to manage their plan, find doctors, and pay bills from their smartphone.

Beyond administrative tools, the company offers virtual care options like Virtual Joint Health, Thrive by Sword², a virtual physical therapy service for at-home recovery. Other innovations, like the EQ Active brain function assessment platform, align with Highmark’s goal of proactive, integrated health management. Highmark also provides online tools, such as their interactive quiz: Find the Best Plan for You. These tools underscore Highmark’s commitment to creating a more responsive and empowering healthcare experience.

person using a health app on a phone - Highmark

Understanding your Highmark coverage for addiction treatment is a critical first step. Federal laws like the Affordable Care Act (ACA) and the Mental Health Parity and Addiction Equity Act (MHPAEA) mandate that most plans cover substance use disorder services.

This ensures your plan covers medically necessary care, meaning a doctor-approved treatment plan will guide the process. The MHPAEA also ensures that cost-sharing for addiction treatment is no more restrictive than for medical care, which is vital for treating co-occurring disorders.

Your costs are heavily influenced by using in-network vs. out-of-network providers. In-network facilities offer the lowest costs, while out-of-network care, if covered, will lead to higher deductibles and coinsurance.

Verifying your benefits is the best way to avoid surprises. Call our confidential helpline at (844) 491-5566 for a free insurance check. We can help you understand your Highmark plan and find suitable treatment.

Types of Addiction Treatment Covered

Highmark insurance plans typically cover a comprehensive range of addiction treatment services. The specific types of treatment covered may include:

  • Medical Detox: This is often the first step, helping you safely withdraw from substances under medical supervision. If you’re concerned about Alcohol Withdrawal, detox coverage is crucial.
  • Inpatient Residential Treatment: Provides structured, 24/7 care in a therapeutic environment. Highmark plans typically cover these programs, though the length of stay (e.g., 30, 60, or 90 days) depends on your plan.
  • Partial Hospitalization Programs (PHP): A step-down from inpatient care, offering structured day treatment while you return home at night. Often covered by Highmark.
  • Intensive Outpatient Programs (IOP): Provides flexible treatment with several hours of therapy a few days a week, allowing you to maintain daily responsibilities. Commonly covered.
  • Outpatient Counseling/Therapy: Involves regular therapy sessions for ongoing support and is a core covered benefit.
  • Medication-Assisted Treatment (MAT): Highmark covers medications like Suboxone and Methadone for opioid and alcohol use disorders as part of a full treatment plan. Pre-authorization may be needed.

The specific extent of coverage for each of these services will depend on your individual Highmark plan. Always verify your benefits to understand your personal coverage details.

How to Verify Your Highmark Rehab Coverage

Verifying your Highmark insurance coverage for rehab is a crucial step before beginning treatment. Here’s how you can do it:

  1. Call the Number on Your Insurance Card: The customer service number on the back of your Highmark card is the most direct way to get policy-specific details on coverage and costs.
  2. Log in to Your Member Portal: Your online member portal has detailed benefit information. You can Log in to your Member Portal to review your plan at your convenience.
  3. Review Your Summary of Benefits: This document outlines your plan’s coverage, deductibles, copayments, and coinsurance.
  4. Contact Our Admissions Team: Navigating insurance can be overwhelming. Our admissions team can conduct a free, confidential verification for you. Call us at (844) 491-5566 for clarity and support.

By taking these steps, you can ensure you have a clear picture of your Highmark rehab coverage, allowing you to focus on what truly matters: your recovery.

Understanding Different Highmark Health Plans

Highmark offers a variety of health insurance plans to meet diverse needs. These plans fall into several main categories:

  • Individual and Family Plans (ACA): Purchased directly or through the Health Insurance Marketplace, these plans provide essential health benefits, including addiction treatment.
  • Employer-Sponsored Plans: Obtained through an employer, these group plans vary in structure and benefits.
  • Medicare Plans: For those 65+ or with certain disabilities, Highmark offers Medicare Advantage (Part C) and Prescription Drug Plans (Part D).
  • Medicaid Plans: Highmark provides coverage for eligible low-income individuals and families through state Medicaid programs.
  • Dual Special Needs Plans (D-SNP): For those eligible for both Medicare and Medicaid, these plans integrate benefits and offer extra support.

Beyond these categories, Highmark plans are structured using different managed care models:

  • HMO (Health Maintenance Organization): Requires using a specific provider network and getting referrals from a Primary Care Provider (PCP). Out-of-network care is usually not covered.
  • PPO (Preferred Provider Organization): Offers more flexibility to see specialists without referrals and use out-of-network providers, though at a higher cost.
  • POS (Point of Service): A hybrid of HMO and PPO plans, allowing out-of-network care with a referral, but at a higher cost.
  • EPO (Exclusive Provider Organization): Requires you to use providers within its network (except in emergencies) but typically doesn’t require referrals for specialists.
  • HDHP (High-Deductible Health Plan): Features a higher deductible in exchange for lower monthly premiums. Can be paired with a tax-free Health Savings Account (HSA).

Understanding these plan types is key to knowing how your Highmark coverage will work for addiction treatment.

Understanding Plan Tiers and Costs

Highmark also categorizes its ACA marketplace plans by “metallic levels,” which indicate how you and your plan share costs.

  • Bronze Plans: Lowest monthly premiums but highest out-of-pocket costs (you pay ~40%).
  • Silver Plans: Moderate premiums and out-of-pocket costs (you pay ~30%). Eligible for cost-sharing reductions.
  • Gold Plans: Highest premiums but lowest out-of-pocket costs (you pay ~20%).

When considering any Highmark plan, understand these key out-of-pocket costs:

  • Deductibles: The amount you pay before your insurance begins to pay.
  • Copayments (Copays): A fixed amount you pay for a service.
  • Coinsurance: Your share of the costs, calculated as a percentage, after you’ve met your deductible.

Choosing the right plan involves balancing monthly premiums with potential out-of-pocket expenses. If you need help finding affordable care options with your Highmark plan, call us at (844) 491-5566 to discuss your options.

Highmark Plans for Seniors

For seniors, Highmark offers Medicare plans that cover addiction and mental health. You can Learn about Medicare on their site. Options include:

  • Medicare Advantage (Part C) Plans: These replace Original Medicare and often add benefits like dental, vision, and drug coverage (Part D), but usually have provider networks.
  • Prescription Drug Plans (Part D): Stand-alone plans that help cover medication costs, which is vital for Medication-Assisted Treatment (MAT).

Verifying your specific Medicare plan benefits is crucial to understand your coverage for addiction treatment.

Frequently Asked Questions about Highmark Coverage

Understanding health insurance can be complex. Here, we address some of the most common questions about Highmark coverage for addiction treatment.

Does Highmark cover mental health services like therapy?

Yes, Highmark plans cover mental health services like therapy. The Affordable Care Act (ACA) and the Mental Health Parity and Addiction Equity Act (MHPAEA) mandate that mental health and substance use disorder services are covered as essential health benefits, with parity to medical benefits. This means your plan typically covers:

  • Therapy and counseling (individual, group, family).
  • Medication management with psychiatrists.
  • Integrated treatment for co-occurring disorders.

Always check your specific Highmark plan for details on copayments, deductibles, and network restrictions.

Can I use my Highmark plan for rehab in another state?

This depends on your plan type. This is a common question, and the answer varies.

  • PPO Plans: Generally offer the most flexibility, providing some coverage for out-of-network providers across state lines, though at a higher cost to you.
  • HMO and EPO Plans: These plans are more restrictive and usually require you to use in-network providers in your region, except for emergencies. Out-of-state care may not be covered.

Crucially, you must verify your out-of-state benefits with Highmark before choosing a facility. Ask about out-of-network coverage, costs, and any pre-authorization requirements.

What if Highmark denies coverage for my treatment?

A denial is not the final word. You have the right to appeal Highmark’s decision.

  1. Understand the Denial: Highmark must provide a reason (e.g., lack of medical necessity, out-of-network, missing pre-authorization).
  2. Internal Appeal: Submit a written request to Highmark to reconsider, including supporting medical documentation from your doctor.
  3. External Review: If the internal appeal fails, you can request a review by an independent third party.

Work with your healthcare providers to ensure they submit comprehensive medical necessity documentation. If appeals fail or you need immediate help, explore alternative financing like payment plans from treatment centers, sliding scale fees, grants, or healthcare loans. Don’t give up if your initial request is denied; persistent advocacy can often lead to a successful outcome. If you need help navigating an appeal, call our confidential helpline at (844) 491-5566.

Conclusion: Take the First Step with Confidential Support

The key takeaway is that your Highmark insurance plan likely provides significant coverage for addiction treatment. Federal laws ensure that services like detox, inpatient rehab, outpatient programs, and therapy are covered benefits.

However, understanding the specifics of your plan (HMO, PPO, etc.) and its costs is crucial for making informed decisions. Navigating these details can be stressful, but you don’t have to do it alone. Verifying your benefits is the most important step, as it provides the clarity needed to focus on your recovery.

At Sober Steps, we are here to help you understand your options and connect you with the right care. Take the first step toward a healthier life by learning more about using your insurance for treatment. For immediate and confidential support, call our 24/7 helpline at (844) 491-5566. Your journey to recovery can start now.

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